FCL Import Supervisor | Sea Freight Permanent

Basildon, Essex
£32,000–£45,000 per annum, depending on experience
Permanent | Full-time | Site-based

We are supporting an established international freight forwarding business in Basildon as they look to hire an experienced FCL Import Supervisor for their Sea Freight Import department.

This is a hands-on operational role combining end-to-end FCL import management with responsibility for supporting colleagues, coordinating workloads and maintaining departmental service standards.

Strong hands-on FCL import freight forwarding experience is essential.

Key Responsibilities

• Manage FCL imports from origin through to final UK delivery
• Support the day-to-day running of the FCL Import department
• Coordinate workloads, priorities and key customer requirements
• Provide operational guidance and support to colleagues
• Liaise with overseas agents, shipping lines, hauliers and warehouses
• Coordinate customs clearance, transport and final delivery
• Monitor container availability, allocations and carrier performance
• Manage Bills of Lading and associated import documentation
• Resolve complex shipments and act as an escalation point
• Maintain accurate shipment records and identify process improvements

Experience Required

• Strong end-to-end FCL import freight forwarding experience
• Good knowledge of Bills of Lading and import documentation
• Understanding of UK customs clearance procedures
• Experience dealing with shipping lines, hauliers and overseas agents
• Strong organisational and problem-solving skills
• Previous experience supervising, training, mentoring or providing day-to-day guidance to members of an FCL import team

Benefits

• £32,000–£45,000, depending on experience
• 20 days’ holiday plus bank holidays, increasing with service
• Contributory pension and health scheme following probation
• Free on-site parking
• On-site gym and canteen

This is a fully site-based position in Basildon. Applicants must live within a reasonable commuting distance.

If you have strong FCL import experience and are ready to take greater responsibility within a growing import department, please apply or get in touch.